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Welcome to our Haus!!
Magnolia Pancake Haus
A note to our Magnolia Family.....
As a family owned and operated business who is going into their 20th year, this crisis had been life altering to say the least. As a family who has been in this business for for over 45 years, its crushing to be uncertain about what the future holds. It can be hard at time to put into words the emotions that we have gone through these past few week; seeing our restaurants empty, having to place employees on furlough, construction of our 3rd restaurant placed on hold and not being able to interact with all those who have supported us over these 20 years.
In 3 days we went from "just another day in the wonderful life of Magnolia" to having to serve via take-out only when that aspect of our business only ever accounted for about 5% of our sales on a daily basis. It has been a struggle at times, to say the least, to find the perfect way to serve our team and operation while constantly worrying if our food is living up to the quality our customers are used to. Every day we strive to make sure we are serving our community and achieving our mission on daily, hourly... heck... on a per order basis. Never in our wildest dreams did we ever think we'd be coming to your cars with self made bandana masks and gloves on and asking "Hi- are you are Mike L. or Mike D".
Throughout all of this, we try our best to "live in the good" knowing that there might be days were we fail. And that is heartbreaking for us to know that we may disappoint our customers and not provide the experience they are used to- regardless of that fact that their meal now comes in a compostable boxes. So please, if you do ever encounter any issues with your service please send us a message or give us a call and allow us a chance to make it right.
So to wrap up...two simple words- Thank You! Thank you for choosing to support us, thank you for being a Magnolia Customer, thank you to our team who has helped us get to where we are today and most importantly, thank you to our community.
Be Safe. Be Well. Support One Another
Family Owned and Operated since 2000 & Serving San Antonio’s Best Breakfast Featuring Our
"WORLD'S BEST BUTTERMILK PANCAKES"
"The Haus Rules"
We live by them so we can serve you the best experience possible...
~We will text you when your table is ready.
~We don't take reservations or call ahead requests-First come, First Served.
~We seat only complete parties when we can see that everyone is present.
~If you are not able to arrive within five minutes of your seating notification, you will be eligible for our next available table upon your return.
~Last, but most important...It's not our fault that your "slacker" friends can't show up on time.